Location
Tebay
Position
Craft Specialist Role
Advertising Salary
£10.50 per hour
Hours Per Week
37.25
Vacancy Type
Permanent - Full Time

About The Role

You will be an ambassador for Westmorland and a product specialist for all our lifestyle range including clothing, beauty products, ceramics and other non food and associated gifting lines. You will be proactive in your approach learning detailed product knowledge about all products in your area of specialty and being able to share this knowledge with the rest of your team. 
 
You will have exceptional customer service ability and be able to confidently talk and sell to customers understanding the supplier, ethics and where the products are made and how.  
 
Your other responsibilities will be to; 
  • Support the managers driving sales of key lines and managing reductions and sell through
  • Ensure stock levels are controlled by assisting with stock takes and ordering of the lifestyle range
  • Ensure that your area is always looking its best creating a fabulous first impression
  • Always commercially trying to sell more through great looking displays and being different
  • Work with the central teams to feedback ideas on current products and feedback from customers, and give ideas of new products customers are asking for
  • Consistently deliver perfect brand standards to meet customer expectations
  • Follow planograms, guidance notes and seasonal trends provided by the central team. 
  • Lives and breathe the Westmorland Brand, by being passionate about new products and sharing their knowledge and expertise with other colleagues so they can excel in their roles
  • Deliver outstanding customer service.
  • Have knowledge of the Farmshop to ensure you can operate as an effective part of the wider team

About You

You will demonstrate a genuine passion for your area of expertise and be prepared to proactively develop yourself in your role, visiting  local suppliers to learn more about each of their products. 
 
Previous retail experience is required and experience and an eye for merchandising standards would be beneficial. 
 
Exceptional customer service ability is essential and experience of training or coaching others would be a distinct advantage. 
 
IT literate and the ability to be able to read and understand sales data would be useful.  
 
You will be required to visit local suppliers and attend training and tastings so a degree of flexibility is required 

About Us

As part of our business you will also enjoy 
  • Up to 75% off the products from our Kitchens
  • 25% off the products in our Farmshops
  • A free meal whilst on shift
  • Free parking
  • Contributory pension scheme
  • 28 days holiday (pro rata for part time) with the option to purchase an additional week. 
  • Paid day off for your birthday

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