Location
Tebay
Position
People Business Partner
Advertising Salary
Competitive Salary
Hours Per Week
37.5
Vacancy Type
Permanent - Full Time

About The Role

We are looking for an inspiring people person to partner with our award winning Tebay Services Farmshop & Kitchen motorway business in Cumbria, our 51 bedroom Westmorland Hotel and Restaurant and J38 Truckstop, about to undergo refurbishment, and all located on the M6. We welcome over 4.5 million customers every year and we are home to over 400 colleagues, who help us make our businesses one of the best places to work in Cumbria.

We are looking for a down to earth, positive, friendly person to join our special business, who puts colleagues and manager happiness and engagement at the heart of everything they do. You’ll have a genuine love for people and want to support the businesses you partner with to make them the best place to work.

The People Business Partner will have a close relationship and partnership with each of the Operations Managers you support. Reporting into the People Director you will ensure that each site is focused on the care and engagement of our colleagues, putting them at the heart of the business and being the cultural conscience for the businesses you support.

This is a hybrid role where the successful candidate will balance the need to be operationally present in each business at Tebay, alongside attending the Family Office in Rheged (Penrith) a couple of times a month, whilst also having the flexibility to work on projects and having the balance to work from home one or two days a week.

Working with the Ops Managers this person will ensure that we have clear manpower planning in place for the businesses and that we attract and retain the best colleagues who are aligned to our behaviours. The People Business Partner will follow up on Colleague Survey results and work with managers to ensure they have achievable action plans in place, follow up on learning initiatives, working closely with the Head of Learning, and ensure that Managers and Colleagues are using our new People System to effectively lead our teams in a modern workplace.

This is a diverse role where we want the right person to wear many hats and get involved in different areas to support the businesses they work with. It is a hands-on people support role having the ability to coach senior managers on all areas of people support, from recruitment to retention, L&D to Talent, Performance Management and HR and how we deliver on our promise of creating modern great places to work.

About You

This role would be a great next step for someone developing in their career and looking for a new challenge. You will ideally have experience of working in a catering, retail or hospitality businesses. The right candidate would have experience in multiple areas of HR (recruitment, HR, Talent or L&D). This person will be culture and people focused and the ambassador and compass for the businesses they support and able to support other strategic initiatives including inclusivity and diversity, reward, benefits, and wellbeing.

About Us

We recently celebrated fifty years in business and the occasion was marked by a visit from HRH the Prince of Wales, now King Charles III. Over the past two years we’ve featured in our own documentary ‘A Lake District Farmshop’, aired on channel 4 and watched by over a million people per episode. The icing on the cake was Which? Magazine's recognition as the best motorway service area in the country.

A family business, started in 1972 from our farm in Cumbria, which runs unique motorway service areas – Tebay, Gloucester and Cairn Lodge – with no franchises but instead we have our own Farmshops and Kitchens. We also have Junction 38, a services dedicated to HGV drivers, Rheged, a meeting place, Cafe, Gallery and Cinema, and the Westmorland Hotel situated on the edge of the Lake District. We cook real food and sell exceptional produce in motorway service areas that celebrate place and craft, and we do this through our amazing family of colleagues.
 
We also offer a fantastic range of benefits including discounts in our shops and catering outlets of up to 75%, free meals whilst on duty, a generous holiday allowance that increases with your length of service, paid volunteering days and a paid day off on your birthday.

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