Team Leader

About The Role

Working with some unique local producers our farmshops deliver a unique experience just off the motorway. As Farmshop Team Leader you will oversee the effective running of the shift by engaging your colleagues to showcase our offer and deliver memorable customer experience on every visit. 
Your responsibilities will include; 
Create unique memories for our customer’s through offering a great customer experience – offer the customer a taster, ask questions and provide expert information about our products when needed or talk about offers or promotions.
Be a whizz on the till – efficient and accurate. And quickly able to rectify any errors.  
Have a good understanding of our artisan products to share information with customers; what goes with what, serving suggestions, garnishes and to tell the story of our unique producers. 
Display our offer to our creative visual merchandising standards maintaining presentation and cleanliness throughout the day’s trade
Support your manager by rolling your sleeves up and working alongside your team to deliver the smooth running of your shift
Work with the manager to coach your team every day to be provide the best customer experience possible 
Understand the daily paperwork, ensure all daily tasks are completed and all legal and compliance paperwork is accurate
Ensure all training is completed in a timely manner 

About You

The ability to lead, manage and motivate a team plus previous experience in a retail supervisory role is essential but equally important are great communication skills, a positive 'can do' mindset and a passion for a great customer service.  

About Us

At Gloucester Services you will also enjoy

  • Up to 75% off the products from our Kitchens
  • 25% off the products in our Farmshops
  • A free meal whilst on shift
  • Free parking
  • Contributory pension scheme
  • 28 days holiday (pro rata for part time) with the option to purchase an additional week. 
  • Paid day off for your birthday 
  • Colleague bus service covering Gloucester City Centre, Bristol Road, Quedgeley, Kings Way, Tuffley, White City, Robins Wood, Matson and Abbeydale

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