Due to an internal promotion we are looking for a new leader to support the Operations Manager to ensure all activities within Cairn Lodge are planned and delivered to the required standard, in line with the expectations of the Business and the customer as well as taking overall responsibility for the Catering department.
You will;
- Proactively develop your skills so that you are able to deputise in the absence of the Ops Manager for the whole site (Farmshop, Catering, Filling Station, Site Support, Stock Control, Repairs and Maintenance and Health and Food Safety)
- Assist the Operations Manager in the management of site health and safety of colleagues and customers and food safety compliance
- Hold Line Management responsibility for other Managers on site, most likely managing the catering team to deliver excellent product quality and customer service in line with the Westmorland brand.
- Assist the Operations Manager in formulation of goals and objectives for the site and in setting objectives for the site management; regularly reviewing progress and offering guidance and support as appropriate.
- Inspire, coach and develop the Unit Managers and Service Leaders to achieve all site KPI’s including sales targets, cost management and turnover
- Manage day to day people matters as they arise including employment matters, resource planning and managing and leading the team effectively
- Support the Operations Manager and Family Office with project work as necessary
- Work with Operations Managers to identify and share ideas, best practice and potential process improvements
- Foster great communication on site between colleagues and managers and specifically between Farmshop and the Forecourt and Kitchens to maximise delivery of the best customer experience.
- Foster great communication with central teams to assist in the delivery of all company initiatives including seasonal and promotional product activities
- Work with the People team to recruit the right people into our business, train and supervise all colleagues to achieve their best possible performance in their role.
At Cairn Lodge Services you will also enjoy the following benefits;
- Up to 75% off the products from our Kitchens
- 25% off the products in our Farmshops
- A free meal whilst on shift
- Free parking
- Contributory pension scheme
- 28 days holiday (pro rata for part time) with the option to purchase an additional week.
- Paid day off for your birthday