Gloucester

Team Member

£12.25 per hour (£10 for under 18's)

29

Fixed Term

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Team Member - Farmshop

About The Role

Working alongside your team of colleagues you will engage with our customers and showcase our unique offer from the exceptional local producers we work with. Using your warm and friendly personality your passion for delivering exceptional customer service will ensure our customers are given a memorable experience every time they stop with us.

Your responsibilities will include;

Welcoming and engaging with customers, sharing advice on products, suppliers, food matches and allergens. You will need to keep up to date with your product knowledge to deliver brilliant customer service
Rolling up your sleeves to ensure shelves are stocked, fixtures are cleaned and our displays are looking their best
Display stock to our creative merchandising standards maintaining presentation and cleanliness standards throughout the days trade
Complete the daily paperwork, ensure it is accurate and compliant with legal requirements; HACCP, product date management, allergens, be sure to escalate any concerns.

About You

You should have a positive 'can do mindset, a passion for delivering great customer service and a willingness to learn about our products.

If you have previous experience in a retail environment that's great but don't worry if you don't. We offer full training to get you up to speed and give you knowledge of all our products and how we work at the Westmorland Family.

About Us

At Westmorland we are family business that started in 1972 from our farm in Cumbria, which runs unique motorway service areas – Tebay, Gloucester and Cairn Lodge – based on no franchises but instead our own Farmshops and Kitchens. We also have Junction 38, a services dedicated to HGV drivers, Rheged, a meeting place, Cafe, Gallery and Cinema, and the Westmorland Hotel situated on the edge of the Lake District.

We are proud to be connected to our place and that our family of colleagues share our values of Warmth, Graft and Courage. If you join our family it will be hard work at times but we offer a great range of benefits including generous discounts in our farmshops and kitchens, free meals when working on shift, generous holiday entitlements plus a paid day off for your birthday and more.

If you work at our Tebay or Gloucester sites, we are able to offer free or discounted travel to help you get to and from work (restrictions may apply).

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